FREQUENTLY ASKED QUESTIONS (FAQS)

Here are some commonly asked questions when requesting a home tutor from us. If you have other questions that cannot be found on our website, feel free to contact us at 98562463.

1. How do I request for a tutor?

Ans: Requesting for a tutor is very simple. You can either submit a request for a home tutor through our request form or contact us at 83282823..

2. How long does it take to receive the list of shortlisted tutors?

Ans: Upon receiving your request via our online form, our coordinators will contact you within 24 hours or less to confirm the request. Typically, you will receive a shortlist of suitable tutors within 48 hours or less.

3. How do I make payment to Dingle Tutors?

You can make payment via atm/bank transfer or cheque to our official account. Alternatively, we can also send someone to collect the payment directly from you. An invoice will be emailed to you when payment is due.

4. Can I change the tutor if I find that the tutor is not suitable?

Yes, replacement of tutor is free. However, you are liable to pay for whatever lessons that were provided. We are constantly getting feedbacks about our tutors, do contact us and let us know the reason for the replacement.